1. Non-Refundable Payments
All fees paid to access any TOP ONE Funding program are final and non-refundable.
By purchasing access to any plan, you acknowledge that you are paying solely for entry into a simulated trading environment for educational and evaluation purposes.
No refunds will be issued under any circumstances.
2. No Guarantee of Live Capital
Purchasing a plan does not guarantee any live capital allocation.
Any payouts, rewards, or funding opportunities are promotional and discretionary, and depend on meeting all performance and compliance requirements.
They are not financial guarantees.
3. Billing Errors (Corrections Only)
If a payment processing error results in an unauthorized duplicate charge, we will correct the billing error.
This is considered an administrative adjustment, not a refund, and does not override this no-refund policy.
4. Chargebacks and Fraud
Initiating a chargeback without first contacting TOP ONE Funding may be treated as fraudulent activity.
This may result in:
- Immediate account termination
- Disqualification from current and future programs
- Legal action or collection procedures
You agree to be responsible for any fees or costs associated with invalid chargebacks.
5. How to Contact Us
For billing inquiries or payment issues, contact:
Please include:
- Proof of payment
- Registered email
- Description of the issue
Only billing errors will be reviewed. Refund requests will not be considered.
